Terms & Conditions

01 / Agreement Overview

Terms Overview

These terms are designed to provide a clear operating framework for TinyLoom customers, including how purchases work, what responsibilities customers have, and how TinyLoom handles products, service standards, promotions, and website use.

01

Your Agreement

By accessing the TinyLoom website, browsing our product pages, creating an account, placing an order, participating in promotional offers, submitting information, or contacting our support team, you agree to these Terms & Conditions. If you do not agree with these terms, you should stop using the website and avoid placing an order.

These terms apply to all visitors, customers, account holders, and purchasers.
Additional store policies may apply to shipping, returns, refunds, privacy, and order support.
We may update these terms from time to time, and continued website use means you accept the updated version.

Store Identity TinyLoom is an independent United States children’s clothing store offering premium baby and kids apparel for everyday wear, seasonal dressing, and family moments.

Product Scope Our catalog may include baby bodysuits, baby sleepwear, baby sets, T-shirts, long sleeve tops, sweatshirts, winter coats, joggers, chino pants, party dresses, and matching family outfits.

Customer Role Customers are responsible for reading product details, reviewing size and care information, entering accurate order information, and using the website lawfully.

Service Promise We aim to provide clear product information, responsive support, free shipping, 3–5 business day delivery, selected automatic discounts, and 30-day free returns and exchanges.

02 / Website Access

Use Of Website

Our website is intended for personal, lawful, non-commercial shopping and browsing. The site must not be misused, copied, disrupted, or used in a way that harms TinyLoom, other customers, or the integrity of our services.

Eligibility

Who May Use The Site

You may use this website if you are legally able to enter into a binding agreement or if you use the website with permission and supervision from a parent or legal guardian.

You must provide accurate information when placing an order.
You may not impersonate another person or use false identity details.
You are responsible for activities that occur through your account or checkout details.

Acceptable Use

Permitted Conduct

You may browse products, read guides, compare clothing categories, create orders, request support, and use content for personal shopping decisions.

You may not attempt to damage, overload, scan, scrape, or interfere with the website.
You may not use automated tools to extract product data without permission.
You may not upload malicious code or attempt unauthorized access.

Account Care

Customer Accounts

If account features are available, you are responsible for keeping your login information confidential and for making sure your saved information remains current.

Use a secure password and protect access to your account.
Update shipping, billing, and communication details when they change.
Notify us if you believe your account has been accessed without permission.

Neutral baby clothing prepared on a clean surface

03 / Shopping Terms

Orders & Payments

Placing an order means you are offering to purchase selected products under the prices, availability, shipping terms, and policies shown at checkout.

Order Review

Before submitting an order, customers should review product names, sizes, colors, quantities, shipping address, billing information, discounts, taxes, and order total.

Order Acceptance

An order is not final until it is accepted and processed. TinyLoom may decline or cancel an order if information is incomplete, payment fails, inventory is unavailable, or suspicious activity is detected.

Payment Accuracy

Customers represent that they are authorized to use the payment method submitted at checkout and that all billing information is accurate and complete.

Product Availability

Inventory may change quickly. If an ordered item becomes unavailable, we may cancel the item, issue an appropriate refund, or offer a reasonable alternative when possible.

Review Delivery Terms

04 / Product Details

Product Information

Children’s clothing purchases depend on size, color, fabric, care, and fit expectations. We work to present product information clearly, but minor variations may occur due to photography, screen settings, manufacturing differences, and natural fabric behavior.

Topic	What It Means	Customer Responsibility	TinyLoom Position
Size & Fit	Baby and children’s sizing can vary by style, fabric, cut, and growth stage.	Review size guidance, consider room for diapers or layering, and choose based on the child’s current measurements where possible.	We aim to provide helpful sizing information but cannot guarantee every item will fit every child in the same way.
Color Display	Colors may appear slightly different because of screen brightness, device settings, lighting, and photography conditions.	Consider that product color may vary slightly from what appears on your screen.	We make reasonable efforts to display colors accurately while recognizing natural digital display differences.
Care Details	Children’s clothing may require specific washing, drying, or handling instructions.	Read product care labels and follow recommended care practices before and after washing.	Damage caused by improper washing, drying, stain treatment, or storage may not qualify as a product defect.
Availability	Products, sizes, and colorways may sell out or be discontinued without advance notice.	Complete checkout promptly if a selected item is important to your order.	We may update, remove, restock, or revise products at any time based on availability and business needs.
Safety & Use	Children’s clothing should be used appropriately for the child’s age, activity, and environment.	Use parental judgment when selecting garments for sleep, outdoor wear, special occasions, or active play.	We provide product information for shopping support, but caregivers remain responsible for safe use and supervision.

05 / Fulfillment Terms

Shipping & Returns

Shipping and return terms are part of the customer experience. This section summarizes the operational rules that apply to order delivery, address accuracy, returns, exchanges, and customer responsibilities.

5.1

Shipping Service

TinyLoom offers free shipping on all products and aims to deliver orders within 3–5 business days. Delivery times are estimates and may be affected by order volume, address accuracy, carrier performance, weather, holidays, operational limitations, or other events beyond our direct control.

Business days generally exclude weekends and major holidays.
Tracking information may be provided when available.
Delivery estimates do not create a guaranteed delivery deadline unless clearly stated in writing.

5.2

Shipping Address Accuracy

Customers are responsible for entering a complete and accurate delivery address at checkout. TinyLoom is not responsible for delivery issues caused by incorrect, incomplete, outdated, or inaccessible addresses submitted by the customer.

Review apartment numbers, unit numbers, zip codes, and recipient names before placing the order.
If an address error is identified, request assistance as soon as possible before fulfillment begins.
Once an order is handed to a carrier, changes may be limited or unavailable.

5.3

Returns & Exchanges

TinyLoom offers free returns and exchanges within 30 days. Returned items should be unused, clean, in appropriate condition, and returned with original packaging or order information when possible. Items that show signs of wear, washing, damage, odors, misuse, or missing components may be rejected or refunded at a reduced value where permitted.

Return eligibility may depend on item condition and timing.
Exchanges may depend on product and size availability.
Refund timing may vary depending on payment provider processing.

5.4

Damaged Or Incorrect Items

If an item arrives damaged, defective, or materially different from what was ordered, customers should preserve the packaging and provide order details promptly. TinyLoom may request photos, order number, delivery information, and a description of the issue to evaluate the request and determine an appropriate resolution.

Possible resolutions may include replacement, exchange, refund, or store support guidance.
Normal color variation, fit preference, or improper care is not automatically considered a defect.
Claims should be submitted promptly after delivery for timely review.

06 / Offers & Pricing

Promotions

TinyLoom may offer automatic discounts, limited promotions, subscriber benefits, selected product offers, seasonal campaigns, or other pricing incentives. Promotion terms may vary by product, timing, eligibility, and checkout conditions.

Subscriber Offer

15% Automatic Discount

Email subscribers may receive a 15% sitewide discount applied automatically where eligible. This offer does not require a discount code and is not limited to a first order unless the offer details specifically state otherwise.

The offer may require a valid email subscription.
Automatic discount visibility may depend on checkout conditions.
Some exclusions may apply if clearly stated with the offer.

Selected Items

20% Product Offers

Selected promotional products may receive a 20% automatic discount without a discount code. Product selection, timing, availability, and eligibility may change based on promotional planning and inventory.

Promotional items may change without prior notice.
Discounts may not apply to every product or variant.
Promotion stacking may be limited unless clearly allowed.

Price Changes

Pricing Updates

Prices, promotions, shipping offers, and product availability may be updated at any time. A price displayed at one time does not guarantee the same price will be available later.

Cart prices may update before checkout is completed.
Errors in pricing or product information may be corrected.
We may cancel orders affected by obvious pricing or listing errors.

07 / Legal Framework

Legal Rights

This section explains ownership, content, liability, dispute handling, and other legal terms that support fair use of the TinyLoom website and services.

7.1

Intellectual Property

All website content, including text, layout, design, graphics, photographs, product presentation, icons, badges, page structure, brand names, and visual styling, belongs to TinyLoom or its content providers unless otherwise stated. Customers may use the website for personal shopping only.

You may not copy, reproduce, sell, modify, or distribute our website content without permission.
You may not use TinyLoom branding in a way that suggests endorsement or affiliation without authorization.
Product images and descriptions may not be used for competing commercial purposes.

7.2

Customer Content

If you submit reviews, photos, messages, feedback, product comments, or other content to TinyLoom, you confirm that you have the right to share it and that it does not violate the rights of others. You grant TinyLoom permission to use submitted content for customer service, product improvement, marketing, or website display where appropriate.

Submitted content must be truthful, lawful, respectful, and relevant.
We may remove content that is offensive, misleading, unlawful, spam-like, or unrelated.
Do not submit private information about children or other individuals unless you have proper authority.

7.3

No Professional Advice

Product descriptions, guides, care suggestions, sizing notes, and website content are provided for general shopping assistance. They do not replace professional advice, medical guidance, safety guidance, or individualized recommendations from qualified professionals.

Caregivers remain responsible for choosing appropriate clothing for a child’s age, environment, activity, and needs.
Use careful judgment with sleepwear, outerwear, accessories, and occasion clothing.
Always supervise children and follow product care and safety labels where applicable.

7.4

Limitation Of Liability

To the maximum extent permitted by applicable law, TinyLoom is not responsible for indirect, incidental, special, consequential, punitive, or exemplary damages arising from website use, order delays, product use, inability to access the website, or reliance on website content.

Our liability, where legally permitted, may be limited to the amount paid for the relevant product or order.
Some jurisdictions may not allow certain limitations, so parts of this section may not apply to every customer.
Nothing in these terms limits rights that cannot be limited under applicable law.

7.5

Indemnification

You agree to defend, indemnify, and hold TinyLoom harmless from claims, damages, liabilities, costs, and expenses arising from your misuse of the website, violation of these terms, inaccurate information, unlawful conduct, or infringement of another person’s rights.

This includes misuse of account features, checkout information, reviews, submitted content, or website access.
This obligation applies only to the extent permitted by applicable law.
We reserve the right to control the defense of any matter subject to indemnification.

7.6

Governing Terms

These Terms & Conditions are intended to be interpreted consistently with applicable United States law. If a section is found unenforceable, the remaining sections will continue to apply to the fullest extent allowed.

Disputes should first be addressed through good-faith customer support communication.
Nothing in these terms removes non-waivable consumer rights.
Headings are provided for convenience and do not limit the meaning of the terms.

08 / Communications

Privacy & Notices

When you use TinyLoom, you may provide personal information for checkout, delivery, customer support, email subscription, order updates, fraud prevention, or account services. Communications may be transactional, service-related, or promotional depending on your interaction with the store.

Order Notices

Transactional Messages

We may send messages related to order confirmation, payment status, shipping updates, delivery, return instructions, exchange requests, customer support, or account activity.

Transactional communications are part of the purchase process.
Customers should keep email and phone details accurate.
Failure to receive messages may occur because of spam filters, incorrect details, or carrier limitations.

Email Offers

Marketing Messages

If you subscribe to email updates, TinyLoom may send promotional messages, styling notes, collection updates, discount information, seasonal launches, or editorial shopping guidance.

You may unsubscribe from promotional emails where unsubscribe options are provided.
Promotional eligibility may depend on your subscription status.
Service and order messages may still be sent when necessary.

Policy Updates

Changes To Terms

TinyLoom may update these Terms & Conditions when business practices, services, website features, legal requirements, or operational needs change.

The updated version will apply once posted on the website.
Continued website use means you accept the updated terms.
Customers should review this page periodically for current terms.

09 / Terms Questions

Common Questions

The answers below are closed by default so the page remains clean and easy to scan. Open only the topic you want to review.

When do these Terms & Conditions apply?

They apply when you visit the TinyLoom website, browse products, place an order, use account features, submit information, participate in promotions, request support, or interact with our services in any way.

Can TinyLoom cancel an order?

Yes. TinyLoom may cancel or refuse an order if payment fails, inventory is unavailable, address or billing information is incomplete, suspicious activity is detected, pricing errors occur, or the order appears to violate these terms.

Are delivery times guaranteed?

We aim for 3–5 business day delivery, but delivery estimates may be affected by carrier issues, holidays, weather, address errors, operational delays, or events outside our control. Estimated delivery timing does not create an absolute guarantee unless specifically stated.

How do automatic discounts work?

Email subscribers may receive a 15% sitewide automatic discount where eligible, and selected products may receive a 20% automatic discount. Discount eligibility, stacking, timing, and exclusions may vary based on checkout conditions and promotion details.

What if I choose the wrong size?

Customers are responsible for reviewing size information before purchase. TinyLoom offers free returns and exchanges within 30 days, subject to item condition, timing, and availability.

Can I use TinyLoom images or text on another website?

No. TinyLoom content, including product photos, page layouts, descriptions, brand elements, and design materials, may not be copied, reused, modified, or distributed for commercial purposes without permission.

Do these terms remove consumer rights?

No. These terms are intended to apply to the fullest extent permitted by law and do not remove rights that cannot legally be waived or limited.

What happens if one section is unenforceable?

If any part of these terms is found invalid or unenforceable, the remaining sections will continue to apply as much as legally permitted.

TinyLoom Business Terms

Store Information

TinyLoom provides premium baby and children’s clothing for families who value comfort, refined design, and practical everyday wear. These Terms & Conditions support a clear customer experience across browsing, ordering, payment, delivery, returns, promotions, website use, and customer communication.

Store Name TinyLoom

Business Address 2955 N Hill Field Rd Apt 1214, Layton, UT 84041, United States

Support Email support@tinyloom.xyz

Support Phone +1 (435) 292-1700

Reach TinyLoom Support

Last updated: June 18, 2026. Free shipping on all products. Delivery in 3–5 business days. Email subscribers receive 15% off automatically. Selected products may receive 20% off automatically. Free returns and exchanges within 30 days.

Country/region